Privacy Policy

Developer: ACF Partners
App: Word Connect: Relax Puzzle

Last updated: December 25, 2025

ACF Partners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application Word Connect: Relax Puzzle (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We do not collect any personal information that directly identifies you (such as your name or address) unless you voluntarily contact us. However, we and our third-party partners may collect certain data automatically to improve the game and serve advertisements.

1.1. Automatically Collected Data

Device Information: Device model, operating system version, screen size, and other technical details.
Usage Data: How you play the game (levels completed, session duration, button clicks).
Identifiers: Advertising ID (GAID for Android / IDFA for iOS) and device identifiers.
Log Data: In case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide and maintain the Service.
To improve gameplay and fix bugs (Crash Analytics).
To display relevant advertisements (via third-party ad networks).
To analyze usage trends to make the game better.

3. Third-Party Services

We may employ third-party companies and individuals due to the following reasons: to facilitate our Service, to provide the Service on our behalf, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information (such as Advertising IDs) only to perform these tasks on our behalf. Common partners we may use include:

Google Play Services: Privacy Policy
AdMob (Google): Privacy Policy
Firebase Analytics: Privacy Policy

4. Data Deletion & Retention

We retain data only as long as necessary to provide the Service. If you wish to request the deletion of any data associated with your device, please contact us at the email provided below.

Note that since we do not require user accounts (login), most data is stored locally on your device. You can clear this data by uninstalling the app or clearing the app storage in your device settings.

5. Children’s Privacy

Note to Parents: Our Service does not knowingly collect personally identifiable information from children under the age of 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

6. Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have specific rights regarding your data:

GDPR (Europe): You have the right to access, rectify, or erase your personal data.
CCPA (California): You have the right to opt-out of the sale of personal information. You can usually manage this via your device settings (Limit Ad Tracking).

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Email: acfinc1@outlook.com